Lee's - thumbs up (a slow thumb, but a thumb nonetheless)

This one took a while, I had to go through his wife/assistant, a few times, then didn't hear from him for almost a month, etc.
But it sounds like he's busy & at least he's bothered.

Again, below, find our emails back & forth.

Amy –
Please find attached the information you requested. Please let me know if you require any additional info.
I apologize for taking so long, but I am a one man department for Purchasing, Research & Development as well as Quality Assurance, so I’m a little swamped. If I can be of further assistance, do not hesitate to e-mail or call me (850-534-0913).
Thank you.
Don

From: allergy mom
Sent: Saturday, September 08, 2007 3:22 PM
To: Don Kupski
Subject: Re: Allergy Information

Hi Don,
Just waiting for that info.
Thank you!
allergy mom

Kupski wrote:
Amy –
I have been the one working on determining the presence of potential allergic ingredients in our food products. I am waiting for one last supplier, our largest, to send in their information. I am expecting it later this week, but unfortunately I will be out of town the rest of the week. I will do my best to get back to you early next. Should you have any questions, please feel to contact me at your convenience. My contact info is below.
Thank you.

Don

Don Kupski
VP Purchasing/R&D
Lee’s Famous Recipes, Inc.
25 Central Square Suite B-2
PO Box 4808
Santa Rosa Beach , FL 32459
850-534-0913 (office)
850-534-0917 (fax)
513-293-2889 (cell)


Menu Item
With Ingredients of concern below each menu item
Famous Recipe Chicken
Wheat, soy lecithin, egg whites
Crispy Plus Chicken
Wheat, soy lecithin, egg whites
Roast Chicken
Wheat
Jumbo Breast Strips
Wheat, soy lecithin, egg whites
Jumbo Boneless Wings
Wheat, soy lecithin, egg whites
Corn on the Cob
None (liquid margarine is only “ingredient”)
Rice
Natural butter flavor
Red Beans & Rice
Wheat gluten, soy protein
Potato Wedges
Sodium caseinate, buttermilk solids, powdered cream
Natural Applesauce
None
Brown Gravy
Sodium caseinate, Lactose, lactic acid, natural cream flavor
Green Beans
Soy
BBQ Sauce
Caramel color, soy derivatives
Coleslaw
Eggs
Potato Salad
Egg, caramel
Buffalo Sauce
Milk products, caramel, nonfat dry milk, whey protein concentrate
Biscuits
Buttermilk, buttermilk flavor, buttermilk powder
Mashed Potatoes
Milk proteins (whey and caseinates) and lactose
Ranch Sauce
Buttermilk powder, buttermilk flavor, lactic acid
Spicy Pepper Sauce, Honey Mustard Sauce, Sweet & Sour Sauce, Mustard, Mayo, grape jelly, strawberry jelly, honey, hot sauce packets, lemon juice
None

Amy,Thank you for forwarding the link. I will send it to Don right awayand print it myself so that we can start looking at some of the mostobvious products. Don told me he has ingredient sheets on most of ourproducts and what he doesn't have, he will get from our vendors. Wewill get back to you as soon as possible. Thank you also for your kind comments. Our family has been in thechicken business since 1972 and we strive to provide a quality productat a reasonable price to our guests. We feel this includes letting ourguests know nutritional values and now we can maybe add ingredientlisting thanks to your request. KimKim Griffith, SecretaryFRFC Springfield, Inc. - dba Lee's Famous Recipe Chickenph: 937-845-2142 ext 5 - fax: 937-845-1705


Date:
Wed, 18 Jul 2007 15:04:00 -0400
From:
"Kim Griffith"
To:
allergy momma
CC:
"Kim Griffith" , "Scott Griffith"
Subject:
Re: allergy info

Dear Amy,
Thanks for contacting us regarding your daughter's allergies. As a
mother of two boys (now grown and on their own) I can only imagine what
you must go through to make sure she doesn't consume anything harmful.
I am forwarding your request on to our research and development person
at Lee's corporate. He is the one who did the nutritional chart and
I'm hoping that he can help us out on this request. If you could send me a
list of the 50, I would be happy to look at individual packaging
labels, but I am concerned that if the ingredient is less than a certain
percentage, it does not have to be listed. These are questions that I
hope to get answers for. I will be back in contact with you as soon as
I get a reply back from him, but in the meantime, you can let me know
50 items and I can do a visiual check of our labels.
Thank you for your interest in Lee's Famous Recipe Chicken.

Kim Griffith, Secretary
FRFC Springfield, Inc. - dba Lee's Famous Recipe Chicken
ph: 937-845-2142 ext 5 - fax: 937-845-1705

>>> allergy parents' email address> 07/17/07 05:05PM >>>
My daughter has a severe allergy to the protein found in milk-based
ingredients...there are approx 50 of them, none of which we expect
anyone else to know.
Before we visit a restaurant, we normally check the ingredients
online to see what she can have; however, your website does not list
the
ingredients, only the nutritional facts.

Is that something that could be mailed to us?:

[our info]

Lion's Choice - BIG thumbs down

I will copy/paste my email from/to Lion's Choice.

BIG thumbs down & altho it's a favorite of Jeff's, we haven't been back since seeing their lack of care. Basically, they don't give a rip whether or not we return.

Mr. Tobias - NO, that doesn't help. Not at all. Thanks for nothing.


Dear Ms. allergy mom,

We do not publish our ingredients for a few reasons, but I can tell you that our roast beef sandwich and fries do not have milk as an ingredient. But I can't tell you that trace amounts of a specific protein are not present. The reason we don't publish our ingredients is because although we have very strict specifications for the foods we sell, sometimes the food distributor substitutes items without our knowledge, and because some of our products are prepared in facilities that may prepare other products, and some cross-inclusion could occur. If someone has a mild allergy, I have no problem indicating which products are safe and which ones to avoid. But in the case of a sever allergy, I can't guarantee that trace amounts of allergens are not present.

I hope this is of some help.

Sincerely,
Jim Tobias
PresidentLion's Choice Restaurant Corp.
12015 Manchester Road, Suite 118
St. Louis, Missouri 63131
314.821.8665
314.822.7144 FAX


-----Original Message-----
From: the allergy parents
Sent: Tuesday, July 17, 2007 4:13 PM

To: jtobias@lionschoice.com
Subject:
My daughter has a severe allergy to the protein found in milk-based ingredients...there are approx 50 of them, none of which we expect anyone else to know.
Before we visit a restaurant, we normally check the ingredients online to see what she can have; however, your website does not list the ingredients, only the nutritional facts.

We have visited twice in the last month, each time requesting ingredient info from the management, but no one could give that to us.

Is that something that could be mailed to us?:

AMY ****
*************
**** MO 63****
636.********
Thank you!

Restaurants

Over the summer, the kids participated in a library summer reading program. For every 16 hours of reading, they got prizes.
They ended up getting a few coupons, for local restaurants.
All the restaurants happened to be ones we'd never visited with Flynn.
Which meant doing some research.

I'll be posting some of the responses we got. Who was kind enough to figure some things out for us, who didn't seem to give a rip.

This LADY Has Gone Nuts

If you're an allergy parent, you might not want to read this:
http://img.photobucket.com/albums/v75/Neomom/Food%20Allergy/GoneNuts1-1.jpg

Just like the comment I posted on the NYT's blog,
Us allergy parents work SO hard, so hard, to make everyone (at least the people coming in contact with our kids) aware of the severity of the allergy.
One step forward.
Then, someone (who is NOT an expert nor has any REAL knowledge) like this comes along...
Two steps back.